Open TotalAV
![](https://support-image.totalcleaner.com/Login124833.png)
Enter Login Details
![](https://support-image.totalcleaner.com/Enter-Login-Details.png)
You may have downloaded the free version of TotalAV even though you have a paid subscription. As it is the free version of TotalAV you will not have access to your premium features. If you have a paid account, to access your premium features, you simply have to log in.
You should now have access to all the features within your paid account.